Q: What are the truffle and cookie flavours for 2017?
A: There are 5 interesting flavours for the truffles and another 8 for the cookies in this year’s offering. They include –
Truffle Range :
– Tradition Pineapple Truffles
– Cranberry Pineapple Truffles
– Raspberry Pineapple Truffles
– Blueberry Pineapple Truffles
– Cheese Lite Pineapple Truffles
Cookie Range :
– Double Chocolat / Double Chocolate
– Earl Grey au Citron / Earl Grey and Lemon
– Myrtille Pistache / Blueberry and Pistachio
– Macadamia Canneberge / Cranberry and Macadamia Nut
– Fruit de la Passion / Passion Fruit & Walnut
– Florentins / Honey, Orange & Almond
– Crunchy Green Tea (NEW)
– Bakkwa Crispy (NEW)
Q: What mooncake flavours are there for the Mid Autumn Festival 2017?
A: Being a specialist for baked mooncakes, we have carefully selected the following flavours for this year’s mooncake offering. We will also be introducing our very own durian snowskin mooncakes this year.
– Low-Sugar White Lotus Seed Paste with Walnuts
– Low-Sugar White Lotus Seed Paste with Melon Seeds
– White Lotus Seed Paste with Single Yolk
– White Lotus Seed Paste with Double Yolk
– White Lotus Seed Paste with Macadamia Nuts
– SUCRE Signature White Lotus Seed Paste with Pu-er
– SUCRE Signature White Lotus Seed Paste with Osmanthus
– White Lotus Seed Paste with Coffee
– Mao Shan Wang (NEW)
– D24 Royale with Pandan Snowskin (NEW)
Q: Where can we purchase the SUCRE Traveller Gift Box?
A: The SUCRE Traveller Gift Box can be purchased online at www.ruedusucre.com. The gift sets will also be available at BUGIS JUNCTION and JUNCTION 8 shopping malls from 18 Sep to 4 Oct, 2017.
Q: How much is the cost?
A: The price of each SUCRE Traveller Gift Box ranges from $58 – $62 or $64 – $80, depending on the combination of the 4 mooncakes selected from our Traditional Selection or Snowskin Selection respectively. The price range for the pineapple truffles is between $18.80 – $25.80 while the cookies is priced at $23.80 per 360g bottle.
Q: Can we order online at www.ruedusucre.com and pick up for free?
A: For your convenience, delivery will be arranged for all orders via our website www.ruedusucre.com. If you prefer, you can stop by NAIISE stores islandwide to purchase a selection of our truffles and cookies. During this mid autumn, you can also collect your orders at no additional cost, from our booths at Mid Autumn Festival Fairs located conveniently at participating Malls.
Q: Can we order online at www.ruedusucre.com and have it delivered to our homes?
A: Yes, orders can be delivered to your home or office for a small delivery fee.
Q: Are the mooncakes sealed?
A: Yes. Each mooncake is packed and sealed in a sturdy, air-tight bag to ensure freshness.
Q: How long can each mooncake last?
A: Our baked mooncakes are best consumed within 6 weeks from production. Each mooncake is sealed in its original air-tight bag. An expiry date is indicated on each mooncake bag.
Q: How long can we keep the truffles and cookies?
A: The regular truffles should be able to be kept for about 2 months or so. Our other truffle ranges which contain more perishable ingredients such as chocolate ganache are best kept in the chiller and should be consumed within a week. Our cookies can be kept longer for up to 3 months. All our products do not contain preservatives.
Q: How should we store the truffles?
A: Store them at room temperature in an airtight container. Refrigerating the truffles tends to dry them out but if you have a good air tight container, this can help them to last longer.
Q: Can we mix the truffle flavours in a box?
A: Yes, we do have an option of ‘melange’ mixed flavours in our Premium Large Collection.
Q: How many calories are in each truffle or mooncake?
A: We’re not counting. 😉
Q: Do you do gifting and customisation?
A: Yes, you may drop us a note at firstname.lastname@example.org to discuss more gifting and customisation options.
Q: Are your products halal?
A: Our products are not certified halal, but we do not use pork, lard or pork-derived ingredients in our products. Also no alcohol is used.
Q: Do you have gluten-free products for people with special dietary needs?
A: Currently our products are not gluten-free though the Almond cookies are suitable for vegetarians. We have also introduced the Low Sugar White Lotus Seed Paste infused with Blueberries mooncake for 2016 given the numerous feedback received from customers to have a low sugar mooncake option. We continue to look into offering a selection for people with special dietary needs.
Q: When do you require payment?
A: Payment is required in full at time of ordering.
Q: How do you make payment?
A: Payments are secure with the PayPal payment system.
Q: How long does it take for the orders to be delivered?
A: It takes usually 3-5 working days for deliveries in Singapore. For overseas deliveries, it can take longer depending on the destination and courier service.